Violence is never the answer!!!

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I actually had a female patient today who had been seen and treated for a sprained ankle.
She got angry because after waiting a whole 20 minutes, she decided that she had to leave in order for her boyfriend to reach to work on time.
The patient proceeded to leave the ER screaming obscenities at myself and other nursing staff when I told her that I was currently busy attending to a critical patient. Please note that she somehow had forced her way into a trauma bay where we had this poor bloodied guy on the table treating him.
Thirty minutes later, she was again trying to regain entry into the ER by first attempting to break the glass of the triage window with her fists, then she got a beer bottle from her car and repeated the process.
Needless to say it didn’t work and the police were called to the scene.

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